![]() ![]() To learn more about crises, including the types that most frequently occur in business, read “The Essential Guide to Crisis Management.” Timothy Coombs put forward another widely cited definition of "crisis" that emphasizes the importance of stakeholders perceiving the unpredicted event as a threat. This definition incorporates the ideas of crisis management researchers such as Christine Pearson and Judith Clair, who in 1998 developed one of the first comprehensive crisis definitions in “ Reframing Crisis Management.” In 2007, W. Often, the causes, consequences, and solutions to a crisis are unclear, yet stakeholders must act quickly. By viewing events through a model, crisis managers gain context and can better apply best practices.Ī crisis is an unpredictable or low-probability event that can cause significant negative effects to a business.
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